Effective Date: July 5, 2025

At Alpas Travel, LLC ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our travel services or website.

1. Information We Collect

We collect the following types of personal data to deliver and improve your travel experience:

• Personal Identification Information: Name, address, phone number, email, date of birth, gender, passport and visa details, and government-issued identification.
• Payment Information: Credit card numbers, ACH details, billing addresses (handled via secure third-party processors).
• Travel Preferences: Travel dates, destinations, lodging preferences, dietary requirements, accessibility needs, and loyalty numbers (e.g., frequent flyer programs).
• Health Information: Voluntarily provided medical details relevant to your travel, such as conditions affecting insurance or accommodation.
• Technical Data: IP address, browser type, operating system, and site behavior, collected through cookies and similar tracking technologies.

2. How We Collect Information

We collect your data through:

• Direct interactions: Booking requests, intake forms, phone or email conversations, and subscription sign-ups.
• Third-party partners: Travel suppliers (e.g., airlines, cruise lines, hotels) involved in fulfilling your reservations.
• Automated means: Cookies and tracking technologies when you visit our website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To fulfill travel services: Bookings, confirmations, itinerary management, and documentation.
• To communicate with you: Email, SMS, or calls regarding reservations, travel updates, or policy changes.
• To personalize your experience: Tailoring travel recommendations and special offers to your preferences.
• To process payments: Securely handling transactions for your travel arrangements.
• To comply with legal obligations: Immigration requirements, regulatory checks, or customs compliance.
• For marketing (with consent): Sending promotional emails or SMS messages. You may opt out at any time.

4. Disclosure of Your Information

We may share your data with:

• Travel Vendors: Airlines, hotels, cruise lines, car rental companies, tour operators, and insurance providers to complete your booking.
• Service Providers: Trusted third parties who support our operations, such as payment gateways, IT services, and CRM/email marketing platforms.
• Legal Authorities: Where required to comply with legal obligations, law enforcement, or to protect rights, property, or safety.
• Business Transfers: In the event of a company sale, merger, or asset transfer.
• We do not sell or rent your personal information to third parties.

5. Data Security

We implement strong technical and organizational safeguards, including:

• SSL/TLS encryption for data transmission
• PCI-compliant handling of payment information
• Role-based access and password-protected systems
• Routine monitoring and vulnerability scans

While we strive to protect your data, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.

6. Your Privacy Rights

Depending on your jurisdiction, you may request:

• Access, update, or correct your personal data
• Request deletion ("right to be forgotten")
• Restrict or object to how we process your data
• Receive your data in a machine-readable format
• Withdraw consent at any time for marketing communications

To exercise these rights, please contact us (details in Section 10). We may verify your identity before fulfilling your request.

7. SMS & Email Communications

By providing your phone number or email address, you agree to receive:

• Transactional notifications (booking confirmations, itinerary changes)
• Promotional content (special offers, travel tips, newsletters)

You may opt out by:

• Clicking "unsubscribe" in emails
• Replying “STOP” to SMS messages
• Contacting us directly

We never send messages unrelated to your travel without consent.

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing personal information.

10. Updates to This Policy

We may revise this Privacy Policy to reflect changes in law, technology, or our services. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or would like to exercise your privacy rights, contact us at:

Alpas Travel, LLC
 308 Bremond Street, Houston, TX 77006
 +1-346-777-6689
 colin.carandang@avoyanetwork.com
alpastravelllc.com